Viasat Internet unlimited plan customers reveling in data freedom

Retired couple letting go of data usage worries

Viasat Internet customers Rose and Earl Smith say the new unlimited plans have freed them up to enjoy their internet service a great deal more. The Smiths live in rural South Carolina.

Rural South Carolina residents Rose and Earl Smith are delighted with their new Viasat Internet unlimited plan. The only problem? Breaking the years-long habit of conserving data.

“We are just thrilled to have the unlimited, but I still have a hard time trying not to worry about using data,” Rose said. “Before, the grandkids would hit our door and they knew they had to turn their Wi-Fi off. If we had a lot of downloads, we’d have to go to the local library. Sometimes we’d sit in our kids’ driveways while they were at work and steal their Wi-Fi.

“We don’t have to nurse it along anymore and that has just been sort of a weight lifted off of us.”

“We were able to do it for the same price were paying for the 50 GB plan. It’s just freedom; we are now much, much freer to do what we want to do.” —Rose Smith

The Smiths are both retired and live about 20 miles from the nearest town. They built their home near Spartanburg 40 years ago – when what would someday be the internet was a limited-access network called ARPANET. The Smiths had a horse, a 10-year-old son and several pets. Rose and Earl both grew up in the country and wanted the same experience for their children.

Today, with their children grown and their golden years under way, they rely on the internet for entertainment, shopping and social connection. But until recently, they steered clear of streaming sites like YouTube and wrote checks to avoid using data for online banking.

Then the longtime Exede/Viasat customers switched from their old Exede Liberty plan to one of Viasat’s new unlimited plans.

“We were able to do it for the same price were paying for the 50 GB plan,” Rose said. “It’s just freedom; we are now much, much freer to do what we want to do.”

Viasat introduced the plans in select areas last fall, and is adding new areas around the country with the help of its recently launched ViaSat-2 satellite.

The Smith’s Silver plan streams video at 480p, a step below high definition, which helps ensure they have continual unlimited data.

“We’ve been able to watch our favorite show on Netflix; the video quality was just fine,” Rose said.

The couple also enjoys competing against one another in video games.

“Yesterday, we downloaded a 50 GB game,” Rose said. “Not long ago, that would have used a whole month’s worth of data.”

On the more serious side, the Smiths also have a Blue Cross insurance app that lets them video-chat with a doctor. Though they’ve never needed to use the feature, Rose likes the security of knowing she now can.

“That’s a use for our unlimited data that’s potentially life-saving,” she said. “I’m sure that could be useful to a lot of rural customers who can’t get to a doctor quickly.”

A self-proclaimed technophile, Rose has a part-time job testing tech products for a company. She can do a more thorough analysis with unlimited data.

“I love coming up with new ways to spend my data,” she said. “We used to dream about unlimited. It’s amazing how far satellite internet has come.”

Learn more about Viasat Internet service.

Depending on the specific unlimited data service plan available at your location, after you use the following amount of data, we may prioritize your data behind other customers during network congestion: Bronze 12 (35 GB or 40 GB, depending on your specific plan); Silver 12 (45 GB); Gold 12 (65 GB); Silver 25 (60 GB); Gold 30 (100 GB); Gold 50 (100 GB); and Platinum 100 (150 GB).” Speeds are “up to,” are not guaranteed, and will vary.

 

Jane Reuter
About Jane Reuter 70 Articles
Jane Reuter writes from the heart. Having spent years as a newspaper journalist, she knows a well-written story is never forgotten. It’s personal. It connects. It makes an impact. As a Viasat content specialist, Jane seeks to take her readers on a journey, making her stories interactive, personal and engaging.